Last Updated: 23/04/2020 08:49am
Uberkinky is still running and we're still despatching orders from our warehouse daily. UK services remain unaffected; however, due to the current circumstances, some International orders may experience delivery delays.
Currently, all office-based staff are working from home which includes our Customer Service team. Because of this, we've temporarily closed our phone lines and will deal with all communication via live chat and emails.
Stay safe and stay kinky!
|UK Royal Mail 48||3-5 working days||£3.99 (Free Over £55)|
|UK Royal Mail 24||95% arrive next day||£5.99|
|DPD||Guaranteed Next Day Delivery (order before 11.30am on weekdays and 12.30pm on Saturdays)||£7.99|
|DPD Delivery By 1pm||Guaranteed Next Day Delivery By 1pm||£14.99|
We know that you guys can be very private people! As such, we promise that whatever you order will be just between us (and anyone you choose to share it with). There'll be no tell-tale signs of what's inside your package when it is delivered. In fact, the majority of items are boxed for optimum discretion, privacy and to give your package the protection it deserves. However, in cases where this is not possible we will use high strength, weather resistant, burst and puncture proof bags, to ensure that your secret never gets out!
Here's what your parcel will look like:
Want to keep your UberKinky preferences our little secret? Well, all that you’ll find detailed on your receipt and bank statement is NES Mail order, our limited company name. We like to keep things on the down-low!
You know what they say, "The early bird catches the worm"! Well, you don't have to be that early, simply place your order before 11.30am Monday to Friday, select Royal Mail 24 and it will be dispatched the very same day. Orders placed after 11.30am on a Friday or at the weekend will leave our warehouse on Monday.
We realise that when it comes to receiving your UberKinky parcel, speed is a good thing! So, rest assured, we'll ensure that it comes as quickly as possible!
We don't like to play favourites here at UberKinky! But, when it comes to carriers, our preferred option is Royal Mail. The majority of items will be sent with their 48 tracked service (delivery 3-5 working days), unless otherwise specified. Larger items or next day guaranteed items will be sent out via DPD. For your peace of mind all our items will be sent with tracking so you can easily keep tabs on your order. Higher value orders will require a signature of delivery. When picking UK Royal Mail 24 and 48 as the delivery method you will be given the opportunity to nominate a ‘safe place’ as your preferred delivery location for when you are not at home. For more information visit the Royal Mail website.
Click and Collect from Your Local Post Office Branch
You can opt to have your package delivered to a Post Office® branch near you. This is ideal for anyone who knows they are unlikely to be home when their package is delivered; collect your parcel at a time to suit you from a convenient Post Office branch. Your package will be delivered and stored in the same discreet and plain packaging.
Next Working Day Guaranteed
When you place your order before 11.30am Monday to Thursday and select any DPD Delivery service, we guarantee that your order will arrive on the next working day. We cannot offer next day delivery on Saturdays or Sundays.
In the unlikely event that your order does not arrive on the next day, contact us and we'll issue you with a full postage refund. However, please bear in mind that if you order something before 11.30am on a Friday and select next day delivery, it will arrive on Monday. If the order is placed after 11.30am, your parcel will arrive on Tuesday.
|Royal Mail International Tracked - USA||5-7 working days||£14.99 (Free Over £55)|
Ireland, Europe & Rest Of The World Delivery
Think we'd have to be really selfish to keep all of these gratifying goodies to ourselves? Well, we know just how desperate the rest of the world is to get their hands on our UberKinky packages. So, here is all the required delivery information for those that reside outside the UK;
|Delivery Method||Time||Cost||Weight Restrictions|
|Ireland DPD||2 working days||£7.99||Up To 30kg|
|Ireland Royal Mail Airmail||3-5 working days||£9.99||Up To 2kg|
|Europe EU Delivery DPD||5-10 working days||from £8.99||Up To 30kg|
|Europe EU Delivery Royal Mail||5-10 working days||£14.99||Up To 2kg|
|Europe Non-EU Delivery Royal Mail||5-10 working days||£14.99||Up To 2kg|
|Rest Of World Royal Mail||7-14 working days||£19.99||Up To 2kg|
Your parcel may be winging its way to you at full speed, but you'll be the one flying high when it arrives! It is, however, our duty to inform you that any Customs or import taxes are your own responsibility and, unfortunately, UberKinky has no control over them. If Customs choose that your order is not permissible, the item(s) can be seized and unfortunately in this case we cannot offer you a refund. But, don't dismay; your package will not specify any details with regards to its contents. So, why not go overboard and order something really naughty?
Live in the EU and worried you’ll face import charges?
Fear not, we’ve got you covered! It’s true that because of Brexit, our EU customers were facing VAT & import duty charges on all orders. However, to counteract this, we’ve switched our carrier to DPD so we can pay any & all additional fees upfront. So, the price you see is the price you’ll pay… let us take care of the rest!
Variable Delivery Costs
Please note that the delivery cost will be calculated at the checkout if your order is being sent outside of the UK.
Worried that you're missing out? Well, there might be oceans between us, but UberKinky promises that if you live in any of the following countries your kinky needs will always be catered to!
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.
Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Israel, Japan, Jamaica, Jordan, Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.), Yemen.
Want us to keep you posted on your order? Enter your information below:
Please note: We update the tracking information at the end of each day, so you may not be able to track your order for up to 24 hours.
It may not be a race, but we promise your order will with you as quickly as possible. Plus, by tracking your order you can find out when it is likely to reach the finish line!
Items marked with an * are dispatched directly from our suppliers so we cannot guarantee a delivery date for these items.
If you select a next day or nominated day delivery service we can not guarantee that items marked with an * will arrive on time.