Shipping Policy
We Stand With Ukraine
UberKinky stands in unison with those suffering as a result of the unprovoked violence currently taking place in Ukraine. As such, we have suspended all operations/shipping within Russia. In addition, due to the rapidly evolving situation and challenges faced, we have been forced to temporarily disable shipping to Ukraine.
UK Delivery
Delivery Method
Delivery Duration
Cost
UK Royal Mail 48
3-5 working days
£3.99 (Free Over £55)
UK Royal Mail 24
95% arrive next working day
£5.99
DPD
Guaranteed Next Day Delivery (order before 3.45pm on weekdays)
£7.99
Please Note:
Royal Mail now operate a Safeplace service so you can nominate your secure place or a neighbour to receive your mail.
USA Delivery
Delivery Method
Delivery Duration
Cost
Standard International Tracked - USA
7 working days
£10.95
DHL International Fully Tracked - USA
3 working days
£24.95
DHL Express International
2-3 working days
From £21.99 (Up To 30kg)
DHL Economy International
3-5 working days
From £15.99 (Up To 30kg)
Discreet Packaging
We know that you guys can be very private people! As such, we promise that whatever you order will be just between us (and anyone you choose to share it with). There'll be no tell-tale signs of what's inside your package when it is delivered. In fact, the majority of items are boxed for optimum discretion, privacy and to give your package the protection it deserves. However, in cases where this is not possible we will use high strength, weather resistant, burst and puncture proof bags, to ensure that your secret never gets out!
Payment Privacy
Want to keep your UberKinky preferences our little secret? Well, all that you’ll find detailed on your receipt and bank statement is NES Mail order, our limited company name. We like to keep things on the down-low!
Same Day Dispatch
You know what they say, "The early bird catches the worm"! Well, you don't have to be that early, simply place your order before 3.45pm Monday to Friday (we're closed weekends!) and it will be dispatched the very same day for all delivery options.
We realise that when it comes to receiving your UberKinky parcel, speed is a good thing! So, rest assured, we'll ensure that it comes as quickly as possible!
Please Note: Because Sinnovator creations are handmade to order, they take between 3-7 days to be dispatched. As such, if you are ordering a Sinnovator creation, please allow slightly longer than the specified days for delivery.
Bank Holidays
You know what they say, "The early bird catches the worm"! Well, you don't have to be that early, simply place your order before 3.45pm Monday to Friday (we're closed weekends!) and it will be dispatched the very same day for all delivery options.
We realise that when it comes to receiving your UberKinky parcel, speed is a good thing! So, rest assured, we'll ensure that it comes as quickly as possible!
Please Note: Because Sinnovator creations are handmade to order, they take between 3-7 days to be dispatched. As such, if you are ordering a Sinnovator creation, please allow slightly longer than the specified days for delivery.
Standard Delivery
We don't like to play favourites here at UberKinky! But, when it comes to carriers, our preferred option is Royal Mail. The majority of items will be sent with their 48 tracked service (delivery 3-5 working days), unless otherwise specified. Larger items or next day guaranteed items will be sent out via DPD. For your peace of mind all our items will be sent with tracking so you can easily keep tabs on your order. Higher value orders will require a signature of delivery. When picking UK Royal Mail 24 and 48 as the delivery method you will be given the opportunity to nominate a ‘safe place’ as your preferred delivery location for when you are not at home. For more information visit the Royal Mail website.
Please Note: Because Sinnovator creations are handmade to order, they take between 3-7 days to be dispatched. As such, if you are ordering a Sinnovator creation, please allow slightly longer than the specified days for delivery.
Next Working Day Guaranteed
When you place your order before 3:45PM Monday to Friday and select DPD Next Business Day Delivery, we guarantee that your order will arrive on the next day.
If you want your order to arrive on Saturday, you must place your order before 3:45PM on a Friday and select DPD Next Business Day Delivery.
In the unlikely event that your order does not arrive on the next day, contact us and we'll issue you with a full postage refund. However, please bear in mind that if you order something after 3:45PM on a Friday and choose next day delivery, your parcel will arrive on Tuesday.
Please Note: Because Sinnovator creations are handmade to order, they take between 3-7 days to be dispatched. As such, if you are ordering a Sinnovator creation, please allow slightly longer than the specified days for delivery.
Ireland, Europe & Rest Of The World Delivery
Think we'd have to be really selfish to keep all of these gratifying goodies to ourselves? Well, we know just how desperate the rest of the world is to get their hands on our UberKinky packages. So, here is all the required delivery information for those that reside outside the UK;
Delivery Method
Delivery Duration
Cost
Weight Restrictions
Ireland DPD
2 working days
£14.99
Up To 30kg
Ireland DPD - Delivered Duty Paid
2 working days
£19.99
Up To 30kg
Royal Mail International
£9.99
Up To 2kg
Europe EU Delivery DPD
5-10 working days
from £8.99
Up To 30kg
Europe EU Delivery Royal Mail
5-10 working days
£14.99
Up To 2kg
Europe Non-EU Delivery Royal Mail
5-10 working days
£14.99
Up To 2kg
Rest Of World Royal Mail
7-14 working days
£19.99
Up To 2kg
Your parcel may be winging its way to you at full speed, but you'll be the one flying high when it arrives! It is, however, our duty to inform you that any Customs or import taxes are your own responsibility and, unfortunately, UberKinky has no control over them. If Customs choose that your order is not permissible, the item(s) can be seized and unfortunately in this case we cannot offer you a refund. But, don't dismay; your package will not specify any details with regards to its contents. So, why not go overboard and order something really naughty?
Live in the EU and worried you’ll face import charges?
Fear not, we’ve got you covered! It’s true that because of Brexit, our EU customers were facing VAT & import duty charges on all orders. However, to counteract this, we’ve switched our carrier to DHL so we can pay any & all additional fees upfront. Simply select DHL and the price you see is the price you’ll pay… let us take care of the rest!
Variable Delivery Costs
Please note that the delivery cost will be calculated at the checkout if your order is being sent outside of the UK.
We Ship To:
Please note that the delivery cost will be calculated at the checkout if your order is being sent outside of the UK.
Worried that you're missing out? Well, there might be oceans between us, but UberKinky promises that if you live in any of the following countries your kinky needs will always be catered to!
United Kingdom:
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.
Europe:
Andorra, Austria, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey.
International:
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, Japan, Jamaica, Jordan, South Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turks and Caicos Islands, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.).
Please Note: Due to changes in Spanish customs requirements which were introduced in December, we no longer ship to Spain
Track Your Order
To track your order simply log in to you're account and click on the required order. You can log in to your account by clicking on the button below:
To track your order simply log in to you're account and click on the required order.
Please Note: We update the tracking information at the end of each day, so you may not be able to track your order for up to 24 hours.
It may not be a race, but we promise your order will with you as quickly as possible. Plus, by tracking your order you can find out when it is likely to reach the finish line!
Direct From Supplier
Items marked with an * are dispatched directly from our suppliers so we cannot guarantee a delivery date for these items.
If you select a next day or nominated day delivery service we can not guarantee that items marked with an * will arrive on time.