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Delivery


 

Please note: Because Sinnovator creations are handmade to order, they take between 3-7 days to be dispatched. As such, please allow slightly longer than the specified 3-5 days for delivery.


Please note: The Communication Workers Union (CWU) has called on its members who collect, sort, distribute and deliver parcels and mail to take strike action on various dates throughout October, November, and December 2022. As such, we ask that you please allow slightly longer for delivery if your order is placed on or around these dates.

November strike dates:

  • Thursday 24 November
  • Friday 25 November
  • Wednesday 30 November

December strike dates:

  • Thursday 1 December
  • Friday 9 December
  • Sunday 11 December
  • Wednesday 14 December
  • Thursday 15 December
  • Friday 23 December
  • Saturday 24 December

We Stand With Ukraine

UberKinky stands in unison with those suffering as a result of the unprovoked violence currently taking place in Ukraine. As such, we have suspended all operations/shipping within Russia. In addition, due to the rapidly evolving situation and challenges faced, we have been forced to temporarily disable shipping to Ukraine.


Christmas Delivery

For Delivery Before Christmas Order By Delivery Method
Order before 3:45pm, Wednesday 14th December UK Royal Mail 48
Order before 3:45pm, Wednesday 21st December UK Royal Mail 24
Order before 3.45pm, Wednesday 21st December DPD
Order before 3:45pm, Wednesday 21st December DPD Delivery By 1pm
Order before 11am, Monday 19th December Ireland DPD
Order before 11am, Thursday 15th December Ireland Royal Mail Airmail
Order before 11am, Wednesday 7th December Europe EU Delivery DPD
Order before 11am, Wednesday 7th December Europe EU Delivery Royal Mail
Order before 11am, Wednesday 7th December Europe Non-EU Delivery Royal Mail
Order before 11am, Sunday 11th December USA Tracked
Order before 11am, Friday 16th December USA Fully Tracked - DHL
Order before 11am, Friday 2nd December Rest Of World Royal Mail

Please note: We cannot 100% guarantee Christmas delivery if you place your order by these dates. Please ensure you allow plenty of time for your order to arrive, particularly if opting for Royal Mail due to the ongoing strikes. If purchasing a "Sinnovator" product, please place your order by the Monday 12th December via UK Royal Mail 24 or UK DPD - for Ireland, please place your order before Sunday 11th December via Ireland DPD.


Christmas and New Year Opening Times

Date Opening Times
Friday 23rd December 8.00am - 4.00pm
Saturday 24th December - Tuesday 27th December Closed
Wednesday 28th December - Friday 30th January 8.00am - 4.00pm
Saturday 31st December – Monday 2nd January Closed
Tuesday 3rd January 8.00am - 4.00pm

Please note, due to Christmas closures orders will not be dispatched on either Saturday 24th, Sunday 25th, Monday 26th, Tuesday 27th, Saturday 31st, Sunday 1st or Monday 2nd.


UK Delivery

Delivery Method Time Cost
UK Royal Mail 48 3-5 working days £3.99 (Free Over £55)
UK Royal Mail 24 95% arrive next day £5.99
DPD Guaranteed Next Day Delivery  (order before 3.45pm on weekdays & 11.15am on Saturdays) £7.99
DPD Delivery By 1pm Guaranteed Next Day Delivery By 1pm   £14.99

Please Note: Royal Mail now operate a Safeplace service so you can nominate your secure place or a neighbour to receive your mail.


USA Delivery

Standard International Tracked - USA 7 working days £10.95
DHL International Fully Tracked - USA 3 working days £24.95

 

Discreet Packaging

We know that you guys can be very private people! As such, we promise that whatever you order will be just between us (and anyone you choose to share it with). There'll be no tell-tale signs of what's inside your package when it is delivered. In fact, the majority of items are boxed for optimum discretion, privacy and to give your package the protection it deserves. However, in cases where this is not possible we will use high strength, weather resistant, burst and puncture proof bags, to ensure that your secret never gets out!

Here's what your parcel will look like:

Discreet Packaging
 

Payment privacy

Want to keep your UberKinky preferences our little secret? Well, all that you’ll find detailed on your receipt and bank statement is NES Mail order, our limited company name. We like to keep things on the down-low!

Same Day Dispatch

You know what they say, "The early bird catches the worm"! Well, you don't have to be that early, simply place your order before 3.45pm Monday to Friday and prior to 11.15am on Saturday, select Royal Mail 24 and it will be dispatched the very same day. Orders placed after 11.15am on a Saturday will leave our warehouse on Monday.

We realise that when it comes to receiving your UberKinky parcel, speed is a good thing! So, rest assured, we'll ensure that it comes as quickly as possible!


Bank Holidays

Orders placed on bank holidays, or after 3.45pm the day before, will not be collected until the following working day, so please allow slightly longer for delivery.


Standard Delivery

We don't like to play favourites here at UberKinky! But, when it comes to carriers, our preferred option is Royal Mail. The majority of items will be sent with their 48 tracked service (delivery 3-5 working days), unless otherwise specified. Larger items or next day guaranteed items will be sent out via DPD. For your peace of mind all our items will be sent with tracking so you can easily keep tabs on your order. Higher value orders will require a signature of delivery. When picking UK Royal Mail 24 and 48 as the delivery method you will be given the opportunity to nominate a ‘safe place’ as your preferred delivery location for when you are not at home. For more information visit the Royal Mail website.


Click and Collect from Your Local Post Office Branch

You can opt to have your package delivered to a Post Office® branch near you. This is ideal for anyone who knows they are unlikely to be home when their package is delivered; collect your parcel at a time to suit you from a convenient Post Office branch. Your package will be delivered and stored in the same discreet and plain packaging.


Next Working Day Guaranteed

When you place your order before 11.30am Monday to Thursday and select any DPD Delivery service, we guarantee that your order will arrive on the next working day. We cannot offer next day delivery on Saturdays or Sundays.

In the unlikely event that your order does not arrive on the next day, contact us and we'll issue you with a full postage refund. However, please bear in mind that if you order something before 11.30am on a Friday and select next day delivery, it will arrive on Monday. If the order is placed after 11.30am, your parcel will arrive on Tuesday.


 

Ireland, Europe & Rest Of The World Delivery

Think we'd have to be really selfish to keep all of these gratifying goodies to ourselves? Well, we know just how desperate the rest of the world is to get their hands on our UberKinky packages. So, here is all the required delivery information for those that reside outside the UK;

Delivery Method Time Cost Weight Restrictions
Ireland DPD 2 working days £14.99 Up To 30kg
Ireland DPD - Delivered Duty Paid 2 working days £19.99 Up To 30kg
Royal Mail International £9.99 Up To 2kg
Europe EU Delivery DPD 5-10 working days from £8.99 Up To 30kg
Europe EU Delivery Royal Mail 5-10 working days £14.99 Up To 2kg
Europe Non-EU Delivery Royal Mail 5-10 working days £14.99 Up To 2kg
Rest Of World Royal Mail 7-14 working days £19.99 Up To 2kg

 

Your parcel may be winging its way to you at full speed, but you'll be the one flying high when it arrives! It is, however, our duty to inform you that any Customs or import taxes are your own responsibility and, unfortunately, UberKinky has no control over them. If Customs choose that your order is not permissible, the item(s) can be seized and unfortunately in this case we cannot offer you a refund. But, don't dismay; your package will not specify any details with regards to its contents. So, why not go overboard and order something really naughty?


Live in the EU and worried you’ll face import charges?

Fear not, we’ve got you covered! It’s true that because of Brexit, our EU customers were facing VAT & import duty charges on all orders. However, to counteract this, we’ve switched our carrier to DPD so we can pay any & all additional fees upfront. Simply select DPD Duty Paid and the price you see is the price you’ll pay… let us take care of the rest!


Variable Delivery Costs

Please note that the delivery cost will be calculated at the checkout if your order is being sent outside of the UK.

We ship to:

Worried that you're missing out? Well, there might be oceans between us, but UberKinky promises that if you live in any of the following countries your kinky needs will always be catered to!

United Kingdom:
England, Scotland, Wales, Northern Ireland, Channel Islands, Islands of Scotland, Falkland Islands, Isle of Man, Isles of Scilly.

Europe:
Andorra, Austria, Belarus, Belgium, Bosnia Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Holy See (Vatican City State), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey.

International:
Algeria, Antigua and Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Barbados, Bermuda, Bolivia, Brazil, Brunei Darussalam, Canada, Cayman Islands, China, Dominica, Dominican Republic, Egypt, El Salvador, Equatorial Guinea, French Guiana, Georgia, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Honduras, Hong Kong, India, Israel, Japan, Jamaica, Jordan, Korea, Kuwait, Lao People's Democratic Republic, Madagascar, Mexico, Moldova, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Qatar, Russian Federation, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Singapore, St. Helena, St. Pierre and Miquelon, Taiwan, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.), Yemen.

Track your order

Want us to keep you posted on your order? Enter your information below:

Orders and Returns

Please note: We update the tracking information at the end of each day, so you may not be able to track your order for up to 24 hours.

It may not be a race, but we promise your order will with you as quickly as possible. Plus, by tracking your order you can find out when it is likely to reach the finish line!

Direct From Supplier

Items marked with an * are dispatched directly from our suppliers so we cannot guarantee a delivery date for these items.

If you select a next day or nominated day delivery service we can not guarantee that items marked with an * will arrive on time.